融合前沿心理学、神经科学、组织领导力理论与实践工具，旨在带来深刻的认知转变和可落地的行为改变。
【学员对象】
企业中层及以上管理者、高潜人才、项目团队负责人及核心成员。
【核心目标】
完成本课程后，学员将能够：
诊断、解析个体在团队中的潜在信任问题，掌握建立和维护信任的科学方法与实用工具。
破除协作壁垒，运用高效协作框架与沟通技术，提升团队整体决策效率与执行力。
培养个人与组织韧性，学会将压力与挑战转化为成长机遇，打造能“从逆境中反弹，在压力中成长”的团队文化。
【培训时长】1天（6小时）
【课程大纲】
模块一：基石篇——信任：高效团队的无形基石
破冰活动： “信任盲行” - 直观体验信任的力量与脆弱。
核心洞察：
信任的经济学： 低信任成本 vs 高信任红利。信任如何直接影响团队速度和成本。
信任的四大要素支柱（基于信任公式和梅耶、戴维斯和斯库尔曼的模型）：
诚信（Integrity）： 言行一致，践行价值观。
意图（Intent）： 将团队利益置于个人利益之前。
能力（Capability）： 持续学习，交付结果。
成果（Results）： 拥有良好的业绩记录。
实战工具：
信任公式： 信任 =（可信+可靠+可亲）/ 自我
小组研讨： 女版乔布斯的覆灭：她凭什么“赢得”信任
模块二：桥梁篇——协作：从“我”到“我们”的协同进化
核心洞察：
协作的五大障碍（基于帕特里克·兰西奥尼模型）及破解之道：
缺乏信任 → 惧怕冲突 → 欠缺投入 → 逃避问责 → 忽视结果。
高效协作的3C原则： 清晰（Clarity）、承诺（Commitment）、共创（Co-creation）。
跨部门协作的沟通艺术： 关键对话、非暴力沟通、积极倾听。
小组研讨
如何反对意见： 将 destructive conflict（破坏性冲突）转化为 constructive debate（建设性辩论）
如何有效批评：用BIC法则将员工犯错变成改进的时机
如何主动推动：让同事都愿意配合你
实战工具：
“职责分明”矩阵（RACI模型）实战应用： 解决职责模糊问题。
模块三：引擎篇——韧性：在不确定时代茁壮成长
核心洞察：
重新定义韧性： 韧性不是“死扛”，而是像篮球一样“反弹”，像肌肉一样“越练越强”。
个人韧性构建：
认知重构： 识别并挑战“灾难化”思维，培养成长型思维模式。
情绪调节： 正念减压（Mindfulness）与情绪管理的实用技巧。
能量管理： 高效科学地午休——打个“咖啡盹”
组织韧性培养（待定）：
打造心理安全感： 如何让员工敢于发言、不怕犯错。
高效复盘：建立有效的学习机制，将失败转化为财富。
实战工具：
有助于短期焦虑缓解三个动作：三分钟注意力练习、有效运动、有效倾诉
时间管理的代办清单
模块四：整合篇——化知为行：制定我们的行动公约
制定个人领导力提升计划（IDP）：
每位学员明确写下回到岗位后，最先要开始做、停止做、继续做的三件事。
Building Excellence: Forging Teams with High Trust, Strong Collaboration, and Resilience (TBD)
Instructor: Luan Jingbang (Former Strategy Director at JLL Greater China , a Fortune 500 enterprise; Partner at a global management consulting firm; Double Master's degree from the University of Oxford; Currently serving as a guest lecturer at Tsinghua University, Zhejiang University, and other renowned institutions)
Course Positioning & Target Audience
Positioning: Integrates cutting-edge psychology, organizational leadership theories, and practical tools, aiming to deliver profound cognitive shifts and actionable behavioral changes.
Audience: Mid-level and senior corporate managers, high-potential talents, project team leaders, and core members.
Core Course Objectives
Upon completion of this course, participants will be able to:
Diagnose and analyze potential trust issues individuals face within teams, and master scientific methods and practical tools for building and maintaining trust.
Break down collaboration barriers, utilizing efficient collaboration frameworks and communication techniques to enhance the team's overall decision-making efficiency and execution capability.
Foster individual and organizational resilience, learning to transform pressure and challenges into growth opportunities, and building a team culture that can "bounce back from adversity and grow under pressure."
Training Duration: 1 Day (6 Hours)
Detailed Course Outline
Module 1: Foundation - Trust: The Invisible Bedrock of High-Performing Teams
Icebreaker Activity: "Trust Walk" - An intuitive experience of the power and fragility of trust.
Core Insights:
The Economics of Trust: Low-trust costs vs. high-trust dividends. How trust directly impacts team speed and cost.
The Four Pillars of Trust (Based on the trust formula and the Mayer, Davis, and Schoorman model):
Integrity: Walk the talk, practice values.
Intent: Put team interests ahead of personal interests.
Capability: Continuously learn, deliver results.
Results: Possess a strong track record.
Practical Tool:
Trust Formula: Trust = (Credibility + Reliability + Intimacy) / Self-Orientation
Group Discussion: The downfall of the female Steve Jobs: How did she "win" trust?
Module 2: Bridge - Collaboration: The Co-evolution from "Me" to "We"
Core Insights:
The Five Dysfunctions of a Team (Based on Patrick Lencioni's model) and Solutions:
Absence of Trust → Fear of Conflict → Lack of Commitment → Avoidance of Accountability → Inattention to Results.
The 3C Principles of Effective Collaboration: Clarity, Commitment, Co-creation.
The Art of Cross-Departmental Communication: Crucial Conversations, Nonviolent Communication, Active Listening.
Group Discussions:
How to Voice Dissent: Transforming destructive conflict into constructive debate.
How to Give Effective Criticism: Using the BIC (Behavior-Impact-Conclusion) model to turn employee mistakes into improvement opportunities.
How to Proactively Drive Collaboration: Getting colleagues willing to cooperate with you.
Practical Tool:
"RACI" Matrix Practical Application: Resolving role ambiguity issues.
Module 3: Engine - Resilience: Thriving in an Era of Uncertainty
Core Insights:
Redefining Resilience: Resilience is not about "toughing it out," but bouncing back like a basketball and growing stronger like a muscle.
Building Personal Resilience:
Cognitive Reframing: Identify and challenge "catastrophizing" thoughts, cultivate a growth mindset.
Emotional Regulation: Practical techniques for mindfulness-based stress reduction (MBSR) and emotion management.
Energy Management: The science of efficient napping - taking a "caffeine nap."
Time Management: Misconceptions and practices regarding the Time Management Matrix (Four Quadrants).
Fostering Organizational Resilience (TBD):
Building Psychological Safety: How to make employees feel safe to speak up and unafraid to make mistakes.
Effective Review Sessions: Establishing effective learning mechanisms to turn failures into assets.
Practical Tools:
Three Actions for Short-Term Anxiety Relief: 3-minute attention exercise, effective movement, effective venting.
To-Do List for Time Management
Module 4: Integration - Turning Knowledge into Action: Crafting Our Action Pact
Creating a Personal Leadership Development Plan (IDP):
Each participant clearly writes down three things they will Start doing, Stop doing, and Continue doing upon returning to their role.
授课老师
栾靖邦 曾任世界500强大中华区战略总监
常驻地：北京
邀请老师授课：13439064501 陈助理
